Refund & Cancellation Policy

Refund and Cancellation Policy

Last updated: 05 November 2026

This policy applies to the Online Admission Form Fee of ₹ 200 paid on mazahiruloom.org to Madrasa Mazahir Uloom (Waqf), Saharanpur. Education in all courses of the Madrasa is free, and no other fee is collected online.

1. Non-Refundable Fee

The Online Admission Form Fee of ₹ 200 is non-refundable once the payment is successful and the application is submitted. No refund will be given in the following cases:

The applicant decides not to take admission or withdraws the application.
The applicant does not appear in the entrance test / interview.
The application is rejected or admission is not granted.
The application is cancelled due to incorrect or false information.

2. Cancellation

Once the admission form is submitted with successful payment, the application cannot be cancelled online. An applicant who wishes to withdraw may inform the Madrasa, but the fee will not be refunded.

3. When a Refund Will Be Given

A refund will be made only in the following cases:

Duplicate payment: the fee was paid more than once for the same application.
Failed transaction: the amount was debited from the account but the payment failed or the application was not generated.
Excess amount: an amount above ₹ 200 was deducted due to a technical error.

4. How to Request a Refund

Send an email to mazahiruloom@gmail.com within 7 days of the transaction with these details: applicant name, mobile number, transaction ID / bank reference number, date and amount of payment.

5. Refund Processing Time

Approved refunds will be processed within 7–10 working days and credited to the original payment method (same card, bank account or UPI ID) used for the transaction. The time taken for the amount to reflect in the account depends on the respective bank.

6. Contact

Madrasa Mazahir Uloom (Waqf)
Nazim & Mutawalli, Madrasa Mazahir Uloom (Waqf)
Saharanpur – 247001, Uttar Pradesh, India
Phone: +91-9557424474 (Finance Department)
Email: mazahiruloom@gmail.com